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Customer Center
WaveMaster Docking Systems is poised to offer our customers the best product in the
industry and back up that product with unmatched customer service and support.
This section is your resource to connect with us about your purchase, to review the
warranty, register your product and to ask a question that you may have. Thank
you for being a valued WaveMaster customer, we appreciate your business. |
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WaveMaster 10-Year Limited Warranty
WaveMaster Docking Systems warrants any new commercial or residential dock
system manufactured by WaveMaster Docking Systems and installed by a certified
WaveMaster installation company against manufacturer's defects, when properly
maintained and under normal use and service for a period of ten (10) years.
Such warranty extends only to the original consumer and covers replacement
components provided from the company to facilitate repairs. In addition to this
Warranty covering the primary docking system components, certain additional
component parts, such as roof structures, overhead decks and other auxiliary items,
may carry different warranties, for different time periods.
This warranty does not apply to, and WaveMaster Docking Systems, makes no
warranties, expressed or implied with respect to normal wear and tear, improper
maintenance, improper alterations, misuse, negligence, exposure to harmful
chemicals and chemical reactions, accident, excessive loads, impact of foreign
objects, acts of God, storm damage, ice damage, damage resulting from the
attachment of non WaveMaster approved foreign objects, discoloration of materials
or goods which are not defective but which may wear out during the warranty period.
To validate the warranty, purchaser must register their product purchase,
by completing the warranty card or by completing the warranty form listed above.
Customer must receive approval from WaveMaster Docking Systems, regarding the
anchoring system, dock design and any other issues that may be of relevance in
determining the suitability of a dock for its particular environment. Approval may be
obtained from WaveMaster Docking Systems prior to installation, either through a
certified WaveMaster Docking Systems representative, by email
contact@wavemasterdocks.com, or through direct mail. Requests for approval must
be accompanied with photographs of the dock; including views that visibly show the
anchoring arrangement (pre-approved docks must have photos forwarded after
completion illustrating the approved, proposed anchoring arrangements).
This warranty is limited to any manufacturers defects relating to the structural fitness
of the dock and is exclusive and in lieu of any and all other structural warranties,
expressed or implied, including without limitation, any implied warranty of
merchantability or fitness for a particular purpose, except with respect to the
replacement or repair of defective product as described herein.
WaveMaster Docking Systems shall not be liable for any direct or indirect, incidental,
punitive, consequential, exemplary or other damages of any kind whatsoever related
to the goods delivered hereunder, whether such claim is based upon theories of
contract, warranty, negligence, tort, struck liability or otherwise. This warranty gives
you specific legal rights, and you may also have other rights, which vary from state
to state. |
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FREQUENTLY ASKED QUESTIONS
Do you have question about our product before you make
your purchase (or even after)? Click the links below to
direct you to our FAQ page. Review the questions we
have there or write one of your own.
[ Click to FAQ page ] |
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